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Feedback

Your Progress

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Feedback should be developmental and constructive. It should also be given at an appropriate time and place. It is not a good idea to provide feedback in a crowded area especially when privacy is required.You should also ensure there are no distructions when giving feedback.

The role of feedback is to inform the people who use your service regarding their performance and progress. Although feedback is often thought of as being given in response to assessment, there are may forms of feedback which do not relate to assessment at all, ranging from feedback on work in progress to more generic feedback on effective a worker or person who use your service is performing.

Feedback on assessment can be given to sum up the final judgement of the quality of work (summative feedback), or to help the worker or people who use your service to improve their work in future (formative feedback). A further, form of feedback (diagnostic feedback)helps the worker or people who use your services to identify their aptitude and ability for a particular kind of learning. This takes into account the person’s (worker or people who use your services) previous developments, and uses this as the starting point for assessing progress or improvement of skills, knowledge and competence (ipsative feedback).

Feedback should be given with care and attention to standards of respect for diversity and individuality.