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Roles and Responsibilities

There are many roles and responsibilities of an advisor. This starts with being compliant to all internal and external requirements. As an Advisor, it is your responsibility to provide helpful and supportive guidance to your clients. The roles and responsibilities of an Advisor depends on your organisation and the range of services provided.

Advisors specialising in educational establishments will focus on careers and professional development. While those supporting clients with benefits will focus on areas of entitlement.

Advisors are found in many establishment and play a central role of transmitting information, empowering and maintain rights afforded by legislation, regulations and policies.

They will be trouble shooters, motivators, mentors and other roles as they support clients to be more independent or when simply acting as their advocate. They will assist clients with strategies and techniques to cope with challenging issues.

The most important role of an Advisor is to work closely with each client on a one-to-one basis or group environment. You should be able to assess and understand the client’s skills, interests, work values, and overall goals in order to draft a meaningful action plan.

You should be in a position to provide advice, guidance and information that can help the client to make informed decisions. You should also be able to inform clients of the resources and opportunities available.

You can also discuss career options, highlighting pros and cons for each pathway. It is essential for you to be approachable and be in a position to provide support as the client progresses with their action plan. Proactive advisors can use their current industry trends, to provide insight into networking opportunities.

Advisor should be aware of the ever-changing professional landscape and try to keep up with current trends in their area of expertise. This includes use of new technologies and emerging markets and continually provide clients with advice on how they can best utilise their potential and skills.