Your Progress
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As the assessor, you must plan the assessment with your candidates beforehand. You must be able to show that you can plan an assessment, make sure the candidate understands what they have to do and that he or she is happy to proceed with the assessment in the manner agreed and at the appointed time and place. You will need to demonstrate a helpful and friendly approach when you talk with your candidate. The Assessment Plan should be documented using the Assessment Plan Document (APD). For some candidates, the assessment process may have terrifying connotations.
You need to reassure your learners that:
o They will only be assessed when they are ready for it. You cannot ‘spring’ an assessment on an unprepared or unsuspecting candidate.
o They will only be assessed against the printed criteria.
o They will not be told that they have ‘failed. The correct judgment might be not yet competent and they will be given another chance to pass.
o They will be able to seek support from you (or from someone else) if they think they will have problems.
o If they are nervous, this is a common reaction.
o Reassure them about the methods you will use to assess them.
o Explain how previous training and qualifications will stand in their favour.
o About any special problems they might have, and how these will be overcome,
o including the need for confidentiality.
o Who else will be involved in their assessment process?
o About disputes, complaints and appeals, should they arise?
o When and where the assessment will take place.
o Arrangements for reviewing progress and rescheduling or amending the Assessment Plan as necessary.
o Not to worry if assessments have to be re-arranged.
